File a Human Rights Complaint

1. Recall the incident

We'll ask you for the following information, based on your incident:

  • Date, time and location of the incident
  • The person or business' details. We'll need at least a name. The more information you're able to provide us, the better able we'll be able to process your complaint
  • Details about the discrimination (if applicable)
  • Details about the harassment (if applicable)

2. Print and fill out the complaint form

Need help completing the form? Call us at the phone number listed in the Contact Us section.

Download Form(PDF)

3. Mail or email your from to us

Mail or email your form to us at the street address or email address listed in the Contact Us section.

4. We'll review your complaint

The Office of Diversity and Inclusion (ODI), with the City Attorney’s Office, will review your complaint.

After their review, ODI will take appropriate action. This includes:

  1. Referring you to an appropriate local, state or federal entity for further investigation and action
  2. Investigating the complaint under the Human Rights Ordinance
  3. Arranging mediation between the involved parties
  4. Dismissing the complaint if the allegations don't constitute a violation of this ordinance

Action on your complaint will be taken within 90 days of receiving the complaint. If additional time is need, you'll be notified.

Contact Us

Phone
616-456-3027

Email
hro@grcity.us

Location
City Hall
300 Monroe Ave NW Suite 840
Grand Rapids, MI 49503